SPOKANE, Wash. -- The Washington State Department of Licensing offices have long lines of people out the door.
Friday morning, the line started forming outside the Department of Licensing in Spokane Valley at 6:30 a.m. Some people said they waited for as many as four hours.
Ginger Dailey's boyfriend told her to come early after waiting in a long line himself.
"He was here for about two and half or three hours, so he told me to get here early. So I'm here at 7:30 a.m.," said Dailey.
"I have other errands to run, but this is first on my list. I wanted to get it out of the way, otherwise if I came late I might not even get it done," said Richard Benson, a Spokane Valley resident who waited in line Friday morning.
INSANE line outside of the Dept of Licensing. Folks here hours before opening, since changes have slowed process. Have you had to wait? pic.twitter.com/KSXyIqQkHV— Rob Harris (@KREMRob) August 11, 2017
DOL offices are trying to comply with the federal real ID law, causing a backup. Congress passed the Real ID Act in 2005. It was meant to establish security standards for licenses across the U.S. after the September 11 attack. The state of Washington received several extensions. It is working toward complying with the law now.
The DOL has some tips to save you some time:
- visit during the middle of the week
- aim for morning
- avoid the lunch hour
- take the time to check out their website before you come.
You may be able to know what you need ahead of time, or able to do it online.
The Department of Licensing says it is trying to streamline the process and cut down on the wait.