Verify: Is there an EBT website outage?

Verify: Is there an EBT website outage?

SPOKANE, Wash. -- Several viewers reached out to KREM 2 after they were not able to use their EBT cards.

Downdetector.com shows quite a few people from around the country did not receive their money either. The site shows there is a current outage.

An EBT card is used by those who receive food assistance and it is used like a debit card to purchase food.

Kelly Stowe with the Washington Department of Social and Health Services said the Economic Services Administration, which handles the money at DSHS, is currently unaware of any outages. They said they are looking into it, after KREM 2 brought it to their attention.

Stowe said if there was an outage, ESA would be getting several calls from EBT retailers and clients, which they have not.

As for downdetector.com, Stowe was not able to say where the site was getting its information to report an outage. She said it may be based on comments posted by EBT clients.

So, is there an outage? No.

If you have not received your EBT check or are having difficulty with your card, Stowe said you should call your case worker or call 877-501-2233 to find out the status of your eligibility.

Verify: Sources

  • Kelly Stowe with the Washington State Department of Social and Health Services

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