SPOKANE, Wash. -- Hundreds of tips are called in every month to Crime Check and many times an actual officer never responds.
Law enforcement officers said it's an effective use of resources but victims aren't always sure they're being helped.
Robert Gibson has called Crime Check twice in the last few months, once for car-prowling and the other for a tip on recent commercial burglary. He says both calls left him wanting more from police.
Spokane County Sheriff's Office says all the tips from Crime Check are taken seriously.
"It's not something that just goes into the garbage can. It goes into the system and it does get filtered out to the correct investigators," said Spokane County Sheriff's Deputy Craig Chamberlin.
The process the Sheriff's Office goes through takes time but the frustration from the people often leads to them to stop calling Crime Check altogether.
Ten years ago the county got rid of the program. The Sheriff's Office says the crime rate dipped but only because thousands of crimes never got reported.
Authorities tell KREM 2 News there are plenty of times you may not be contacted after making a Crime Check report. However, your particular car prowl or burglary is almost always linked to others and your information could prove critical in ultimately helping solve other crimes.