Yakima company's Facebook response goes viral

Yakima company's Facebook response goes viral

Yakima company's Facebook response goes viral

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by Web Publisher

KREM.com

Posted on December 11, 2013 at 8:22 PM

Updated Monday, Dec 16 at 11:14 AM

A Washington company has a rapidly growing fanbase thanks to a Facebook response from the co-founder and Chief Operating Officer. Yakima-based Liberty Bottleworks brands their business as "The ONLY American made metal bottle in the marketplace." When an unhappy customer expressed her frustration on the company's Facebook page, co-founder Ryan Clark decided to respond. The following exchange has since been removed from the company's Facebook page: 

What do you think about the company's response?

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